Frequently Asked Questions
1. Is black considered an ink choice?
2. Can I print a design on 2 sides?
3. Is it 6 free shirts for every 72 shirts purchased?
4. If I order more than one type of shirt, which do I get as my 6 free?
5. If I order more than one type of shirt, can I mix my free shirts?
6. Is there any sales tax?
7. How much is shipping?
8. Can I use a PO Box #?
9. How is my order shipped?
10. When should I expect my order?
11. Can I do a rush order?
12. Is there a charge for Signature Boards?
13. How can I place my order?
14. How can I place my order online?
15. Can I place my order by phone?
16. What is a PO#?
17. What if there is a problem with my order?
18. How can I check the status of my order?
19. Will you accept a small order if we need less than the 24 shirt minimum?
20. We are graduating next year, do you have any designs for our graduation class?
21. We have our own artwork, will you be able to screen print it?
22. Do we have to order online?
23. Can you tell us what a single shirt will cost so we can charge the students?
24. What are my ink choices?
25. We want to purchase a garment that you don't have, can you special order it for us?
26. How can I get a copy of your order form so I can mail my order?
 
1. Is black considered an ink choice? Yes, if you choose to have black printed in your design, it is considered one of your two-color choices. You may choose a 3rd color for an additional charge of $1 per location.
Back to Top 2. Can I print a design on 2 sides? Yes, you may print on a second side. Add $3.00 more per shirt up to 2 colors.
3. Is it 6 free shirts for every 72 shirts purchased? No, just 6 free for 72 or more shirts ordered.
4. If I order more than one type of shirt, which do I get as my 6 free? Usually your 6 free are the type of shirt that you have the most of.
5. If I order more than one type of shirt, can I mix my free shirts? Yes, you can mix your free shirts as long as they are shirts in your order.
6. Is there any sales tax? No, there is no sales tax on clothes in New Jersey.
7. How much is shipping? Shipping is FREE on all PREPAID orders. Otherwise, the shipping cost is approximately 8% of your order total.This is just an estimate and can change depending on the weight, size and quantity of boxes shipped.
Back to Top 8. Can I use a PO Box #? No, we cannot ship to PO Boxes.
9. How is my order shipped? Orders are shipped UPS. Click here to view the UPS Shipping Chart to see how long it will take to receive your order once we ship it.
10. When should I expect my order? Orders are usually shipped within three weeks from the day we receive your order. Allow approximately another week from shipping date depending on which state you are in.
Click here to view the UPS Shipping Chart to see how long it will take to receive your order once we ship it.
11. Can I do a rush order? Yes, you may do a rush order. However, there is a rush order fee. You must call us to make these arrangements.
12. Is there a charge for Signature Boards? No, there is no charge for Signature Boards. You can download them free Here.
Back to Top 13. How can I place my order? You may place your order online, by mail, fax or email.
14. How can I place my order online? Click here to order online
15. Can I place my order by phone? No, I'm sorry, we cannot take phone orders. We can, however, help you prepare your order if you call our toll-free number at 1-800-442-7435.
16. What is a PO#? A PO# is something you get from your bookkeeper. This is needed to process your order without payment. PO stands for "Purchase Order".
Back to Top 17. What if there is a problem with my order? Please call. If it was a mistake on our part, we will correct the problem. If it was a mistake on your part, you are responsible for any expenses incurred - but we do our best to work with you.
18. How can I check the status of my order? You can email us or call.
19. Will you accept a small order if we need less than the 24 shirt minimum? Yes! Orders of 12-23 are accepted with an additional charge of $3.00 per garment.
20. We are graduating next year, do you have any designs for our graduation class? Yes, any graduation year is available on most designs. Simply note the year you want printed on the design you select.
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21. We have our own artwork, will you be able to screen print it? Yes, if you have your own shirt design or idea, send us your original artwork, we will be happy to print it for you.
22. Do we have to order online? No, you can download a hard copy of our order form and mail or fax it to us.
23. Can you tell us what a single shirt will cost so we can charge the students? We will be happy to help you. Just call 1-800-442-7435.
24. What are my ink choices? Click here to view your ink choices
25. We want to purchase a garment that you don't have, can you special order it for us? Yes, let us know what you need and we will do our best to fulfill your special request.
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26. How can I get a copy of your order form so I can mail my order? Click here to download our order form